A 50% non-refundable deposit is required to reserve the event date & time. Balance & Final Guest Count are due 72 hours prior to the event.

Guest Count Policy: Each package includes a set number of guests. Additional guests pricing varies by package & must be added at booking or no later than 72 hours before the party. All changes after 72 hours are subject to availability (considered day of) & will be charged the package additional guests rate plus $15 per guest, payable before services begin. 

Please note that dates & times book quickly and cannot be held or confirmed verbally - only once online booking & deposit are received.

We recommend guests arrive 20 mins prior to party start time. 

Party start time is not subject to the arrival of all attendees. Late attendees can participate but may not get all services initially offered in the allotted time. 

All treatments are for entertainment purposes only and are not performed by licensed professionals. 

All waivers must be completed for each guest that will be attending or coming on-board the bus. Without a completed waiver guests will not be allowed to participate.

All packages include the guest of honor as part of the 8 guests. Additional fees per package apply for every guest after the 8th guest.

Max Capacity: We can comfortably accommodate only 1 hosting parent & a maximum of 12 Spa Guests, along with our Party Hosts.

Over max capacity:  More than 12 guests, no problem the Mega Star Package is for you!     

We arrive 15 mins prior to the event for setup. Arrival Time can vary due to traffic or weather conditions. 

Transportation is not included with the Purple Box Mobile Bus. We do not transport any guests. Parties are done while bus is stationary.

Appropriate parking is required on a flat surface. Our vehicle is 35 feet long (3 car lengths) and requires approximately 10 feet in width. Purple Box Mobile will not be responsible for any infractions or parking expenses.

If your venue does not have appropriate parking, or you are in a condo, please recommend a safe location nearby location or we will find a convenient spot nearby.

Purple Box Mobile reserves the right to postpone an event due to inclement or dangerous weather.

Policies Cancellation & Refunds: We will provide an alternative date to any events that need to be cancelled or rescheduled. We do not offer refunds due to cancellation. We do not offer refunds on the balance for less confirmed guests attending on the day of.

Travel Fees apply as listed below. All rates do not include travel fees and taxes if applicable. These fees will be applied to your total.

We accept payments through Zelle or Credit Card (MC/Visa/Visa Debit).